Change of logistics service provider
The challenge
As a result of an ending service agreement with its existing third-party warehouse operator and a tender process, a global healthcare equipment manufacturer decided to outsource the operations of its global distribution center to a new logistics service provider.
The Approach
LOGIBILITY managed the entire change project for the healthcare equipment manufacturer. The project planning, process design, systems integration, change management, service level negotiation, project execution and physical move planning were taken into scope. The required, but sensitive collaboration between the legacy supplier and the new service provider proved to be extremely challenging.
The Result
LOGIBILITY delivered the project in-time and in-budget, with significant additional attention paid to the operational start of the new distribution center and its learning curve towards the expected service levels.
